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> frequently asked questions |
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How
do I contact integrated business works!?
For any sales inquiries please email:
info@ibizworks.com, or you may phone us at 253.891.9257
Or fill out our online contact form (click
here) we aim to respond the same day.
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Is
your site secure?
Yes, all information entered (shipping, personal and payment
details) is encrypted using 128-bit SSL technology. GeoTrust
QuickSSL provides the highest level of encryption or security
possible. This means you can rest assured that communications
between your browser and this site's web servers are private
and secure.
Online payments are processed through our Paypal ®
and/or merchant account. This is a safe secure way to
enter your personal details. All details are ssl encrypted.
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Do
you share my e:mail address or other personal information?
Integrated Business Works! does not disclose any information
entered into our web site to any third parties.
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How
do I order from Integrated Business Works?
Once you have placed an order, you will be sent a confirmation
email, enclosed will be an order ID number. We do stringent
checks against credit card fraud. Once your credit card
is confirmed your order will processed for stock labels,
forms and promotional items. Will inform you of the
actual estimated shipping time, but expect to delivery
of these items in 3-7 business days. Rush shipments
are available, but may result in extra fees.
For items requiring design and/or printing, once your
credit card is confirmed you will see a second e:mail
from us requesting your design ideas, logos, text and
other other content. After you provide this information
expect to see a design proof in 24-48 hours. We will
work with you until you are happy with the design. Once
finalized, expect to see your printed product in 3-7
business days. Rush projects are accepted, but may result
in extra fees.
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How
will my items be shipped?
Most orders are shipped via UPS. In some cases, when
several different items are ordered, you may receive
shipments in separate containers from one of our various
facilities. We will advise you of this after your order
is complete.
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